Acheter en toute securite

Safe shopping

Here are some of the best practices for buying safely on :

As a general rule, use your best judgment. If something seems fishy or too good to be true, it's best not to take any chances.

Sécurité en matière de carte de crédit

  • Never give out your credit card number or full password in an email, Arawak message or on the phone.
  • Review your credit card statement regularly to track your spending and card activity.
  • Monitor your credit card: who is authorised to use it and who has access to it.

Internet/computer security

  • Change your passwords regularly. The more complex your password, the better protected you are.
  • If you share your computer or device, log out of all Internet accounts before letting others use it.

Sur Arawak

  • Send a message to Arawak support before you buy if you have any questions or concerns.
  • Notify us at if you notice any credit card charges that you cannot find on your account. Our specialists can help you investigate.
  • Keep your transaction on Arawak. We cannot verify or help you with payments made outside of Arawak Payments or PayPal.
  • If you receive a suspicious e-mail claiming to be from Arawak, send it to us at

Secure payments on Arawak

Toutes les informations relatives aux cartes de crédit envoyées à Arawak sont cryptées au moyen de la technologie TLS (Transport Layer Security) et transmises sous forme de jetons à nos processeurs de cartes de crédit. Arawak does not store any sensitive credit card information, only tokens that are returned to us by our processors.
Arawak implements appropriate industry standards to protect other payments and personal information submitted to us, both during transmission and after receipt by Arawak. For buyers in the EEA, including the European Union, Norway, Iceland and Liechtenstein, you may be asked to authenticate your payment when placing your order in accordance with the European Payment Services Directive (PSD2).

If you are using an outdated browser, you may have difficulty viewing the site : You may also experience problems when trying to access certain features. In order to provide you with the best possible experience on the site, we encourage you to update your browser.

A browser is an application on your computer that you use to get to the Internet. Most browsers are free. You can determine which browser you use ici.

If you suddenly have difficulty viewing pages

Some of the new features we are implementing are not supported by older browsers. You may notice that some pages do not load, or you may encounter bugs.

Other reasons to upgrade

Outdated browsers can run more slowly and present security risks. By having an up-to-date version of your browser, you ensure that you can access the latest features developed on Arawak more quickly and securely.

How to update

To find out how to update, please consult the help pages of your browser. We recommend that you use one of the following browsers :